Last updated on: [September 12, 2024] Singles Up LLC (Singles Up) values its users' privacy. This Privacy Policy ("Policy") will help you understand how we collect and use personal information from those who visit our website or make use of our online facilities and services, and what we will and will not do with the information we collect. Our Policy has been designed and created to assure those affiliated with Singles Up LLC of our commitment and realization of our obligation not only to meet, but to exceed, most existing privacy standards. We reserve the right to make changes to this Policy at any given time. If you have not registered with us and want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page. If you are a registered user, we will notify you via email of any changes or updates made to this Policy. If at any point in time Singles Up LLC decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option as to whether to permit the use of their information in this separate manner. This Policy applies to Singles Up LLC, and it governs any and all data collection and usage by us. Through the use of Singlesupllc.com, you are therefore consenting to the data collection procedures expressed in this Policy. Please note that this Policy does not govern the collection and use of information by companies that Singles Up LIC does not control, nor by individuals not employed or managed by us. If you visit a website that we mention or link to, be sure to review its privacy policy before providing the site with information. It is highly recommended and suggested that you review the privacy policies and conditions of any website you choose to use or frequent to better understand the way in which websites garner, make use of and share the information collected. Specifically, this Policy will inform you of the following 1.What personally identifiable information is collected from you through our website. 2.Why we collect personally identifiable information and the legal basis for such collection. 3.How we use the collected information and with whom it may be shared. 4.What choices are available to you regarding the use of your data; and 5.How we use Third party Facial Recognition and security procedures in place to protect the misuse of your information. 6.The security procedures in place to protect the misuse of your information. Information We Collect It is always up to you whether to disclose personally identifiable information to us, although if you elect not to do so, we reserve the right not to register you as a user or provide you with any products or services. This website collects various types of information, such as: Information automatically collected when visiting our website, which may include cookies, third party tracking technologies we may collect the user name, mobile phone number (if you sign up with a mobile phone number or you voluntarily fill in after the sign-up), email address (if you sign up with an email address or you voluntarily fill in after the sign-up), and server logs. In addition, Singles Up LLC may have the occasion to collect non-personal anonymous demographic information, such as age, date of birth, gender, height, weight, household income, political affiliation, race and religion, as well as the type of browser you are using, IP address, or type of operating system, we may also collect real-time location GPS which will assist us in providing and maintaining superior quality service. Singles Up LLC may also deem it necessary, from time to time, to follow websites that our users may frequent to gleam what types of services and products may be the most popular to customers or the public. Why We Collect Information and For How Long We are collecting your data for several reasons: •To better understand your needs and provide you with the services you have requested. •To fulfill our legitimate interest in improving our services and products. •To send you promotional emails containing information we think you may like when we have your consent to do so. •To contact you to fill out surveys or participate in other types of market research, when we have your consent to do so. •To customize our website according to your online behavior and personal preferences. The data we collect from you will be stored for no longer than necessary. The length of time we retain said information will be determined based upon the following criteria: the length of time your personal information remains relevant; the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations; any limitation periods within which claims might be made; any retention periods prescribed by law or recommended by regulators, professional bodies or associations; the type of contract we have with you, the existence of your consent, and our legitimate interest in keeping such information as stated in this Policy. Use of Information Collected Singles Up LLC does not now, nor will it in the future, sell, rent or lease any of its customer lists and or names to any third parties. Singles Up LLC may collect and may make use of personal information to assist in the operation of our website and to ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible products and/or services that may be available to you from Singlesupllc.com Singles Up LLC may also be in contact with you with regards to completing surveys and/or research questionnaires related to your opinion of current, potential, or future services that may be offered. Singles Up LLC uses various third-party social media features including but not limited to Instagram, Facebook and other interactive programs. These may collect your IP address and require cookies to work properly. These services are governed by the privacy policies of the providers and are not within Singles Up LLC's control. Disclosure of Information Singles Up LLC may not use or disclose the information provided by you except under the following circumstances: •as necessary to provide services or products you have ordered; in other ways described in this Policy or to which you have otherwise consented. •in the aggregate with other information in such a way so that your identity cannot reasonably be determined. •as required by law, or in response to a subpoena or search warrant; to outside auditors who have agreed to keep the information confidential. •as necessary to enforce the Terms of Service on our website. •as necessary to maintain, safeguard and preserve all the rights and property of Singles Up LLC. Your Rights as a Data Subject Under the regulations of the General Data Protection Regulation ("GDPR") of the EU you have certain rights as a Data Subject. These rights are as follows: this Policy. 1The right to be informed: this means we must inform you of how we intend to use your personal data, and we do this through the terms of 2The right of access: this means you have the right to request access to the data we hold about you and we must respond to those requests within one month. You can do this by sending an email to Customersupport@singlesupllc.com 3The right to rectification: this means that if you believe some of the data, we hold is incorrect, you have the right to have it corrected. You can do this by logging into your account with us, or by sending us an email with your request. You can do this by sending an email to Customersupport@singlesupllc.com. 4The right to erasure: this means you can request that the information we hold about you be deleted, and we will comply unless we have a compelling reason not to, in which case you will be informed of the reason. You can do this by sending an email to Customersupport@singlesupllc.com. 5The right to restrict processing: this means you can change your communication preferences or opt-out of certain communications. You can do this by sending an email to Customersupport@singlesupllc.com. 6The right of data portability: this means you can obtain and use the data we hold for your own purposes without explanation. If you wish to request a copy of your information, contact us at Customersupport@singlesupllc.com. 7The right to object: this means you can file a formal objection with us regarding our use of your information regarding third parties, or its processing where our legal basis is our legitimate interest in it. To do this, please send an email to Customersupport@singlesupllc.com. In addition to the rights above, please rest assured that we will always aim to encrypt and anonymize your personal information whenever possible. We also have protocols in place in the unlikely event that we suffer a data breach, and we will contact you if your personal information is ever at risk. For more details regarding our security protections see the section below or visit our website at Singlesupllc.com. Face** Policy Foreword Single Up LLC and its affiliates (hereinafter referred to as “we”) highly respect and are committed to protect personal information and privacy. We promise to strictly abide by applicable laws, regulations and regulatory requirements, and highly respect the legal rights related to your personal information. To ensure you have a full picture of our basic information, our personal information and privacy protection principles, and other relevant content, please read the Singles Up LLC Policy at the same time. In addition, in specific scenarios that the business may be further developed and provided based on this Platform and/or the Services, we may separately provide the end users (hereinafter referred to as "Users" or "you") with specific privacy policy or similar legal texts. PLEASE also completely read the privacy policies or similar legal texts under these scenarios to ensure that you are fully aware of the complete practices related to personal information processing. The Face⁺⁺ Policy only applies to this Platform and the Services provided by Singles Up LLC and is completely independent of privacy policies or similar legal texts that any third parties may or need to provide to you. The Face⁺⁺ Policy will help the Users understand the following: 1. How we collect and use personal information 2. How we retain and disclose your personal information 3. How we protect your personal information 4. How your personal information is transferred globally 5. Your rights to personal information 6. How to contact us 7. How we update the Face⁺⁺ Policy In the Face⁺⁺ Policy, "personal information" refers to various information recorded electronically or in other ways that can identify a specific natural person alone or in combination with other information, and/or reflect the activities of a specific natural person. Unless otherwise stated, other relevant definitions and terms under this Face⁺⁺ Policy shall have the same meanings as those in Cybersecurity Law, Information Security Technology - Personal Information Security Specifications and other laws and regulations, regulatory documents, and national standards. 1. How we collect and use personal information In different business scenarios, Singles Up LLC will carry out various business cooperation with third parties and suppliers to ensure that the personal information collected and processed has obtained your complete and valid authorization and consent, except in the following cases: i. Where the request is related to fulfilling obligations under laws and regulations; ii. Where the request is directly related to national security and national defense; iii. Where the request is directly related to public security, public health and significant public interests; iv. Where the request is directly related to investigations into crimes, prosecutions, court trials, execution of rulings, etc.; v. Where refusing the request is to protect your or other individuals' life, property and other vital legal rights and interests, but it is difficult to obtain your or other individual’s authorization and consent; vi. Where the involved personal information is voluntarily disclosed to public by yourself; vii. Where it is necessary for the conclusion and performance of a contract according to your request; viii. Where the personal information is collected from legally publicly disclosed information, such as legal news reports, government information and lawful public datasets; ix. Where the processing is necessary to maintain the security and the stable operation of the products or services provided, such as discovering and dealing with any failures of the product or service; 1) What personal information we collect and why As far as this Platform and the Services are concerned, we, together with third parties, will collect and use your personal information. To specify: a) Sign-up and login of Face⁺⁺ account In order to sign up a Face⁺⁺ account and complete the login process, we will collect the user name, mobile phone number (if you sign up with a mobile phone number or you voluntarily fill in after the sign-up), email address (if you sign up with an email address or you voluntarily fill in after the sign-up) PLEASE note that the sign-up and login processes are one of the prerequisites for using this Platform and/or the Services. If you refuse to provide the aforementioned information, you will not be able to normally sign up, log in and/or use this Platform and/or the Services. In addition, if you choose to use a FaceID account or other Singles Up LLC account to log in to this Platform, we will also collect your relevant account number, password and other necessary information to complete the identity verification of the login process. b) Application of face recognition related technology In order to provide the capabilities of face recognition related technology, we will further identify and extract facial recognition features based on the original pictures, videos and other data actively provided by the Users. Such information would be used for specific functions such as face comparison, face detection, face search, face fusion, etc. PLEASE note that this Platform and the Services are part of the open AI capabilities of Singles Up LLC If you refuse to provide original pictures, videos and other aforementioned data, it will NOT be feasible to implement the functional applications mentioned above. PLEASE note that, the function may involve the processing of biometric information such as facial recognition features, which fall into the scope of personal sensitive information. We mainly use advanced algorithms and models such as neural network algorithms to provide our Users with the application of technical capabilities. Regarding the rules on how to collect and use biometric information under the specific products and/or services you directly use, we recommend that you should decide whether to consent to the processing after carefully understanding the relevant rules under the specific product and/or service scenario. c) Application of other image and character recognition technology In order to provide the capabilities of other image and character recognition related technology, we will further identify and extract ID information (such as photos and texts on ID card, driver/driving license), bank card information (such as card number and coordinates of card frame on a photo of bank card), and other text/non-text information based on the original pictures and other data actively provided by the Users. Such information would be used for specific functions such as certificate recognition, character recognition, object recognition. PLEASE note that, the function may involve the processing of personal identify information and personal property information such as ID and bank card information, which fall into the scope of personal sensitive information. This Platform and the Services are part of the open AI capabilities of Singles Up LLC third parties, and if you refuse to provide original pictures and other data, it will NOT be feasible to implement the aforementioned functional applications. 2. How we retain and disclose your personal information Unless expressly required by applicable laws, regulations or regulatory provisions, we will retain your personal information for the shortest time required to achieve the processing purpose. Under this Platform and the Services, we mainly provide specific applications of technical capabilities. Therefore, after the specific implementation of certain function, we will delete or anonymize original pictures, videos and other data provided by the Users and the service results based on such original data as soon as possible. In addition, in accordance with the Cybersecurity Law and other mandatory requirements in laws and regulations, we will keep network logs for no less than six months. Unless the applicable laws, regulations or regulatory requirements clearly require, or there are other clear disclosure scenarios in the Singles Up LLC Policy, we will not share or disclose personal information involved in the Platform/Services to external third parties in any form and for any purpose. 3. How we protect your personal information We have taken reasonable and feasible technical measures and management measures to protect personal information being processed and to deal with personal information security incidents. For more details about our measures, please refer to Singles Up LLC Policy. Nevertheless, PLEASE note that although we have taken reasonable measures to protect your personal information, NO WEBSITE, INTERNET TRANSMISSION, COMPUTER SYSTEM OR WIRELESS CONNECTION IS ABSOLUTELY SECURE. To specify, for this Platform and the Services, the major protection measures to protect your personal information include but are not limited to: 1) We will de-identify your personal information in a timely manner when feasible, to reduce the risk of other organizations or individuals re-identifying you. 2) We will regularly review the methods of personal information processing (including physical security measures), and continue to strengthen the security of technical tools such as API and SDK. 3) We will continually make efforts to ensure the security of your personal information, and implement encryption and other safeguards throughout the transmission to prevent your personal information from being accessed, used or disclosed without authorization. 4. How your personal information is transferred globally Our servers are located in the USA. Our third parties will choose the location of supporting servers on its own discretion, and your personal information will be transferred from your jurisdiction to servers located in China or Canada for processing, depending on the choice of our third parties. If it is really necessary to transfer your personal information globally, we, together with our third parties, will be committed to transfer your personal information under the premise of complying with the mandatory rules and requirements of the relevant jurisdictions. 5. Your rights to personal information We highly respect your rights related to personal information in accordance with the law. Below we list your rights and how we will protect them. PLEASE note that for a specific request, for security reasons, we may need to verify your identity before processing your request. 1) Right to be informed: we are committed to improving the transparency of personal information processing, and will inform you how we process your personal information through the Face⁺⁺ Policy and other relevant legal documents. 2) Right to access: you have the right to access your personal information we collect. 3) Right to rectification: you have the right to ask us to make rectifications, if you find that the personal information we process about you is wrong. 4) Right to deletion: you have the right to ask us to delete your personal information, if we have no legal basis to continue to retain and process your information. 5) Account cancellation: if you use related products or services by obtaining the account we provide through sign-up or any available method, you have the right to submit an request for cancellation to customerservices@singlesupllc.com for specific scenarios, and we will review and process in a timely manner. 6) The right to refuse automatic decision-making: you have the right not to be subject to fully automatic processing of decisions, including user profiling. If these decisions significantly affect your lawful rights, you have the right to ask for an explanation. For your reasonable request, we do not charge fees in principle, but for repeated requests that exceed reasonable limits, we will charge a certain cost depending on the circumstances. We may refuse those requests that 1) are unreasonably repeated, 2) require excessive technical means (for example, where it needs to develop new systems or fundamentally change existing business practices), 3) bring risks to the legitimate rights and interests of others, or 4) are very impractical (for example, involving information stored on backup tapes). In general, we will respond as soon as possible within 30 days or the time limit stipulated by laws and regulations, except in the following cases: 1) Where the request is related to fulfilling obligations under laws and regulations; 2) Where the request is directly related to national security and national defense; 3) Where the request is directly related to public security, public health and significant public interests; 4) Where the request is directly related to investigations into crimes, prosecutions, court trials, execution of rulings, etc.; 5) Where there is sufficient evidence that you may have subjective malice or abuse of rights; 6) Where refusing the request is to protect your or other individuals' life, property and other vital legal rights and interests, but it is difficult to obtain your or other individual’s authorization and consent; 7) Where responding to your request will cause serious damage to the legitimate rights and interests of you or other individuals or organizations; 8) Where the request involves any trade secret. 6. How to contact us If you have any need, we recommend that you directly make requests to customersupport@singlesupllc.com, we will respond to your request as soon as possible. 1) Your name and contact information; 2) Your specific request, suggestion and/or corresponding link. 7. How we update the Face⁺⁺ Policy We reserve the right to update or modify this Face⁺⁺ Policy from time to time. Nevertheless, without your explicit consent, we will not reduce your rights in accordance with the Face⁺⁺ Policy. You can view the latest version of Face⁺⁺ Policy through this page. For material changes, we will provide more noticeable notifications (for example, for some services, we will send notifications by e-mail or other means, explaining the specific changes). The “material changes" mentioned in this Face⁺⁺ Policy include but are not limited to: 1) Where our service model has undergone material changes, such as the purpose of processing personal information, the type of personal information processed, the way of using personal information, etc. 2) Where our ownership structure, organizational structure or other aspects has undergone material changes, such as ownership transfer due to 1) business adjustments, 2) bankruptcy, 3) mergers, or 4) other possible reasons. 3) Where the main parties of sharing, transferring or public disclosing personal information have changed. 4) Where there is any material change on your rights to participate in personal information processing and how to exercise them. 5) Where there is any change on the department responsible for handling personal information security, our contact information or your complaint channel. 6) Where the report of personal information security impact assessment shows there is a high risk. Security Singles Up LLC takes precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (e.g. credit card information), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the webpage. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers and servers in which we store personally identifiable information are kept in a secure environment. This is all done to prevent any loss, misuse, unauthorized access, disclosure or modification of the user's personal information under our control. The Company also uses Secure Socket Layer (SSL) for authentication and private communications to build users' trust and confidence in the internet and website use by providing simple and secure access and communication of credit card and personal information. Acceptance of Terms By using this website, you are hereby accepting the terms and conditions stipulated within this Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites. In addition, your continued use of our website following proper notification or the posting of any updates or changes to our terms and conditions, shall mean that you agree and accept such changes. How to Contact Us If you have any questions or concerns regarding this Privacy Policy as it relates to our website, please feel free to contact us at the following email Email: Customersupport@singlesupllc.com Singles Up LLC Reno, Nevada 89508